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How do I return an item?

Please try to reduce returns, Ask me before buying and or after so I can verify and make sure your part works for you! Please contact me at henry@weedeaterman.com in regards to all returns. I can then track all returns via email, thank you.
Please open the item and inspect it for damage and or if it was the wrong item sent with in 10 working days, anything after 10 working days will be my choice if I will correct the issue or not. Take a photo of the merchandise if damaged and or wrong item and send it to henry@weedeaterman.com. If Damaged and or wrong item I will cover all cost.

Please Read the Shipping Policies I have to adhere to them in order to keep cost down, People have been abusing shipping and returns. Please read! Please understand us sellers are not Walmarts, K-Marts and Targets. Understand there are charges before ordering, make sure it is the right part and or product before buying. Also do not order a part to prepare for a disaster and expect to have it over night and or get refund when Harms way has passed. Not good business and will cause prices to rise. Almost as bad as shop lifting. Do not do it please! Hello everyone, I want to please the public and take care of the customer, But please do your research before ordering and ensure you have the right part. If you buy it you will be charged to and from shipping and a restocking fee of 25%. I am retired Submariner. I love my country, I love serving people and helping others. I started doing lawn Care product sales almost three years ago. I have been doing repairs though for over 35 some years. I then switched to sales and part time repairs still. I am very simple person. My wife and I work together to help others. We try our hardest to save you money. We will go the extra mile to help you find what you need. I have access to over some 1M New equipment and or parts. We are still growing on AMAZON and we thank you for helping by being our customer. I have to say thank you everyone. Customer service and satisfaction is my number one goal and I give 125% trying. Customer Notice, Please read. Buying please make sure you buy the right part, if you are not sure then ask and I will help you ensure you order the correct part. I reserve the right not refunding the shipping to you and or back to me and or the supplier. If you openly order the wrong part work with me to get the right one, If you say No I want to return it you will lose all shipping and pay a restocking fee of 25% period. Also large items like Generators, Bench Grinders, Weed-eaters, Chain Saws, Pressure Washers and like items I can not refund. You buy it , you keep it. If is has mechanical issue take it to a local seller of the product and he has to do the warranty work. Due to the fact I am unable to determined what has been done to it and or how it was used in accordance with manufactures guidelines I can not help you. Also warranty repairs on the item have to go back to the Manufacturer and or a authorized dealer that can preform the warranty repairs. A none certify repair person can not do the repair and or you lose the manufacturer warranty. This not an option. Also on shipping if your purchase arrives damage on the outside badly and the item inside is damage then send Pictures, they must be taken and submitted to me within 24 hours. Also if damage on the outside and the product inside is in question then get the deliverer person to sign a letter stating so, Also contact the UPS, FEDEX and Mail service immediately. We can go to the shipping company for repairs and or coverage. Failure to act and do so in a 24 hour period and or upon deliver is too late to take action and you will responsible for it. I am not a big box store and in order to keep prices low and protect me and my business it is necessary to have these types of policies. Ensure what you want and buy is exactly the Part, Item and Merchandise you needed. I also reserve the right to charge up to 20% restocking fee for items that you do not want but ordered. You again cover return shipping and original shipping. But I will work with you. Also do not ship it unless we have talked and I have given direction on what to do. If you have a question then leave a message! We will respond and we will help you no matter where you are at in the US, Canada, Alaska and or Hawaii. I will ship anywhere, Juts ask me before doing any of these area out of the normal shipping Zones please. Also one more then check your email after you order, some times questions do arise and I need to ask you. No Po Boxes on UPS, Fedex Items Period. Need address for shipping. Not sure ask me. Please Note Weedeaterman.com is not associated or affiliated with the Weed Eater Brand. Weed eater is used as a common term for string trimmers.
Thank you and enjoy your shopping.
Henry, The Weedeaterman.